Online Travel Administrator

Job Description

We are seeking a highly skilled and motivated Online Travel Administrator with expertise in digital marketing, social media promotion and management, online booking engine management, and web development. This role requires a versatile professional who can enhance our online presence, manage booking systems, and optimize digital marketing efforts to drive engagement and sales.

Key Responsibilities:

1. Online Booking Engine Management:

• Manage and optimize the company’s online booking platforms to ensure a seamless user experience.
• Regularly update flight, hotel, and travel packages on the booking engine.
• Troubleshoot technical issues related to the booking engine and liaise with vendors for resolution.
• Analyse booking trends and provide reports on performance metrics.

2. Digital Marketing:

• Develop and execute digital marketing campaigns to promote travel services, offers, and packages.
• Utilize SEO/SEM strategies to improve website visibility and traffic.
• Manage email marketing campaigns, including newsletter creation and distribution.
• Track and report the performance of digital campaigns, providing actionable insights.

3. Social Media Promotion and Management:

• Create, schedule, and manage engaging content across social media platforms (e.g., Instagram, Facebook, LinkedIn, Twitter).
• Respond to customer inquiries and comments on social platforms in a timely and professional manner.
• Plan and execute paid social media campaigns to increase reach and conversions.
• Monitor social media trends and adapt strategies to stay ahead of the competition.

4. Web Development and Management:

• Maintain and update the company website, ensuring it is user-friendly, mobile-responsive, and up-to-date.
• Implement website enhancements to improve usability and visual appeal.
• Use PHP to build and manage web functionalities and integrations.
• Monitor website performance using tools like Google Analytics and address any issues.

5. Customer Engagement and Support:

• Address customer inquiries related to online bookings and travel services.
• Provide support during the booking process and resolve issues promptly.
• Gather feedback from customers to improve service offerings.

6. Strategy and Innovation:

• Research and identify new tools, technologies, and strategies to enhance online travel operations.
• Stay updated on industry trends to identify opportunities for growth and improvement.

Requirements:

• Education: ND, HND, or Bachelor’s Degree in Marketing, IT, Business Administration, or a related field.
• Experience: Minimum 2-3 years in online travel operations, digital marketing, or a related role.
• Technical Skills:

o Proficiency in PHP for web development.

o Knowledge of booking engine platforms and integrations.

o Expertise in social media management tools (e.g., Hootsuite, Buffer).

o Familiarity with digital marketing tools (e.g., Google Ads, Analytics, SEMrush).

• Soft Skills: Strong communication, problem-solving, and organizational skills.

Preferred Skills:

• Experience with travel-related CRM systems.
• Graphic design skills for content creation (e.g., Canva, Photoshop).
• Certification in Google Ads, SEO, or Social Media Marketing.

Benefits:

• Competitive salary and performance bonuses.
• Opportunities for professional development and training.
• Flexible work environment with potential remote working options.

.

Job Type: Full-time

Pay: ₦100,000.00 – ₦200,000.00 per month

Education:

• Undergraduate (Preferred)

APPLY