Remote Chat Support Representative
Salary: £11 – £14 per hour
Do you enjoy helping people and providing instant solutions? Apply4U’s clients are hiring Chat Support Representatives to assist customers via live chat. If you’re tech-savvy and have excellent communication skills, this is the perfect remote opportunity for you!
Key Responsibilities:
- Respond to customer inquiries through live chat platforms promptly and professionally
- Resolve basic technical or account issues with step-by-step guidance
- Escalate complex queries to the appropriate departments
- Maintain detailed chat records for tracking customer interactions
- Assist in improving the FAQs and support knowledge base
What You’ll Love:
- Flexible remote work hours to fit your schedule
- Competitive hourly pay and potential for bonuses
- Join a friendly and collaborative remote team
- Gain valuable experience in customer relations
What You Bring:
- Prior experience in customer service or live chat support is a plus
- Strong written communication skills
- Ability to multitask and handle multiple conversations at once
- A proactive approach to problem-solving
Apply now to be the first point of contact for happy customers worldwide
Seniority level
Not Applicable
Industry
Staffing and Recruiting
IT Services and IT Consulting
Software Development
Employment type
Full-time
Job functions
Administrative project Management