Customer Service Advisor

Job description

 

Job Title: Customer Service Advisor

Location: London (Remote Available)

Salary: £22,000 – £26,000 per year

Job Type: Full-Time

About the Role: Apply4U is seeking a Customer Service Advisor on behalf of our client in London. This role is perfect for individuals who excel at problem-solving and delivering outstanding customer experiences. If you have a passion for helping people, this is an excellent opportunity to grow your career in customer service.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism and empathy.
  • Assist customers with orders, troubleshooting, and general queries.
  • Maintain accurate records of customer interactions using CRM software.
  • Work closely with internal teams to resolve customer concerns efficiently.
  • Provide product or service recommendations based on customer needs.

What We’re Looking For:

  • Strong communication skills and a customer-first mindset.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Previous experience in a customer service role is preferred but not essential.
  • Proficiency in using CRM systems or a willingness to learn.
  • Availability for flexible shifts, including occasional evenings and weekends.

What’s in It for You?

  • Competitive salary (£22,000 – £26,000 per year)
  • Remote working options available
  • Full training and career progression opportunities
  • A supportive and friendly team environment
  • Employee perks and performance-based incentives

 

How to Apply: If you’re passionate about providing excellent customer service, click “Apply Now” to submit your CV!

 

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