Job description
Job Title: Customer Service Advisor
Location: London (Remote Available)
Salary: £22,000 – £26,000 per year
Job Type: Full-Time
About the Role: Apply4U is seeking a Customer Service Advisor on behalf of our client in London. This role is perfect for individuals who excel at problem-solving and delivering outstanding customer experiences. If you have a passion for helping people, this is an excellent opportunity to grow your career in customer service.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat with professionalism and empathy.
- Assist customers with orders, troubleshooting, and general queries.
- Maintain accurate records of customer interactions using CRM software.
- Work closely with internal teams to resolve customer concerns efficiently.
- Provide product or service recommendations based on customer needs.
What We’re Looking For:
- Strong communication skills and a customer-first mindset.
- Ability to manage multiple tasks in a fast-paced environment.
- Previous experience in a customer service role is preferred but not essential.
- Proficiency in using CRM systems or a willingness to learn.
- Availability for flexible shifts, including occasional evenings and weekends.
What’s in It for You?
- Competitive salary (£22,000 – £26,000 per year)
- Remote working options available
- Full training and career progression opportunities
- A supportive and friendly team environment
- Employee perks and performance-based incentives
How to Apply: If you’re passionate about providing excellent customer service, click “Apply Now” to submit your CV!