Reporting to: Line Manager

Job purpose: To provide care and support to customers, following care plans and policies
appropriately.

Desired qualifications

Care Certificate or Level 2 or 3 NVQ or the capacity to complete either qualification.

Key responsibilities

• Encourage customers to take control of how they choose to live their life using a person-centred approach.
• Assist with personal care and support as required (to both male and female customers)
• Follow and implement customers care and support plans.
• Monitor and record the administration of medication as per prescribed by the customers GP.
• Assist in the planning of recreational / social / vocational / educational events and activities, supporting the customer as necessary during such activities.
• To ensure that the philosophy of excellence is implemented in practise.
• Maintain accurate records in accordance with policy and procedure.
• Attend training sessions and meetings as requested; participate in development activities to maintain skills / knowledge in keeping with the role.
• Ensure effective and regular communication takes place between fellow team members.
• To ensure confidentiality is maintained at all times.

Administration

• To have a working knowledge of policies and procedures and ensure these are put into practise.
• To ensure that all administrative records and documentation as required are completed legibly and on time.
• To follow all local protocols within the service setting.

Equality and diversity

• Welcome Independent Living is a company committed to equality for all people, the post holder will be responsible to adhere to and implement the equality and diversity policy.

Professional development

• Meet with Line Manager on a regular basis to assess own performance against agreed objectives and identify development needs