Business Analyst – London, England
(£60K – £70K )
Date Posted: 14/08/2025
Location: London
Job Type: Full time
Overview
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
About
We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market-leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business as we’re on an exciting growth journey to become the UK’s most loved retirement expert.
About the Role
The Business Analyst is responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, you will analyse complex business needs, collaborate with stakeholders to deeply understand the desired business outcomes, develop options, agree proposed solutions and support the detailed design, build, and implementation of the solutions into the business. You will mentor and coach other members of the team, developing requirements analysis, design, problem-solving and pragmatic process improvement capabilities across the team.
Responsibilities
Lead expert business analysis activities to drive real business value for the organisation
- Analyse complex business needs and collaborate with stakeholders to understand desired business outcomes.
- Partner with Business Product Owners, SMEs and delivery teams to define and prioritise initiatives and design innovative solutions.
- Stay up-to-date with business trends and domain knowledge to identify opportunities.
- Bring data-driven insights to help stakeholders reach informed decisions.
- Identify and assess risks associated with proposed solutions and develop mitigation strategies.
Drive continuous improvement of Business Analysis capabilities
- Develop analytical capabilities of teams through coaching and mentoring.
- Implement best practices to ensure high-quality standards.
Stakeholder engagement & Change Management
- Communicate complex requirements clearly to technical and non-technical stakeholders.
- Demonstrate leadership and collaboration across cross-functional teams.
- Understand and advise on the impact of change within the organisation.
- Serve as a change expert, supporting transformation initiatives and articulating benefits.
Skills & Experience
Qualifications / Certifications (desirable)
- Business Analysis certification preferred.
- Product owner, project, or change management qualifications desirable but not essential.
Key Skills
- Strategic thinking – balancing short-term commitments with long-term impacts.
- Expert problem-solving using collaboration tools.
- Strong knowledge of analysis techniques, Agile practices, and design principles.
- Creative approach to solving complex problems.
- Excellent communication and presentation skills.
- Strong stakeholder management and negotiation abilities.
- Results-oriented, proactive, and self-driven.
- Expertise in proposition development, operating/business model design, and solution architecture.
- Strong data analysis skills for data-led insights.
- Knowledge of project and change management delivery.
- Experience in mentoring and team development.
- Domain knowledge in Bulk Purchase Annuity / Pension Risk Transfer products.
Company Benefits
- Competitive salary, pension scheme, and life assurance.
- 25 days annual leave + birthday leave.
- Private medical cover and income protection.
- Annual bonus scheme.
- Career progression opportunities.
- Free Headspace App, 24/7 employee assistance helpline, on-site physical & mental health first aiders.
- Employee-funded benefits via online portal.
Why Just?
At Just, you’ll develop your career while making a real difference. We’re ambitious, curious, and collaborative – every decision centres around delivering the best outcomes for our customers. We’re committed to sustainability, diversity, equity, inclusion, and belonging. We support intergenerational working, social mobility, and neurodiversity, and remain dedicated to the HM Treasury Women in Finance Charter and Race at Work Charter targets.
Application process
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