Senior Sales Operations & Business Intelligence Manager – International
Location: Remote – UK | Remote – Switzerland
Job Type: Full time
Overview
At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives.
We need builders like you — curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.
About This Role
We are looking for an experienced Sales Operations & Business Intelligence Manager to deliver operational excellence in communication, strategy development and execution, and business process innovation for the International business.
Key Responsibilities
Communication
- Lead engagement with direct sales and cross-functional teams.
- Provide robust analytics and timely sales informatics.
Strategy Development
- Partner with Sales Management and other business units to develop and execute strategies driving sales results and productivity.
- Identify IT/CRM systems, processes, and metrics to support operational effectiveness.
Process Innovation
- Analyse business requirements and processes to improve operations.
- Align and optimise sales processes to drive efficiencies.
Sales Operations
- Act as BI system expert; oversee implementation, adoption, and maintenance.
- Develop dashboards/reports to support data-driven decision-making.
- Ensure data integrity and provide actionable insights.
- Support country-specific adaptation of Sales Force Effectiveness (SFE) strategies.
- Drive territory analysis, coverage optimisation, and account segmentation.
- Develop metrics to assess execution of business strategies.
Salesforce & CRM
- Serve as subject matter expert for Salesforce (Sales, Marketing & Service Cloud).
- Lead requirements gathering and functional mapping to Salesforce features.
- Conduct gap analysis and propose solutions.
- Support UAT and rollout of CRM enhancements.
About You – Requirements
- Bachelor’s degree in Business, Statistics, or Computer Science Engineering.
- 8–10 years in medical devices or a similar regulated industry.
- Proven experience translating business needs into technical solutions.
- Salesforce Sales, Marketing, and Service Cloud (Lightning) expertise.
- Strong BI and analytics skills (Tableau, SQL, PowerBI).
- Knowledge of GDPR, HIPAA, and compliance standards.
- Excellent project management and process documentation skills.
About iRhythm Technologies
iRhythm is a leading digital healthcare company creating trusted solutions that detect, predict, and prevent disease. By combining wearable biosensors and cloud-based analytics with proprietary algorithms, iRhythm transforms heart data into actionable clinical insights. Our vision: Better data. Better insights. Better health for all.
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