Business Support Administrator
Location: MacLaurin Building, Hatfield / Hybrid (minimum 2 days on campus per week)
Salary: £26K – £29K (UH4 £25,804–£28,778pa pro rata, annual increments by skills/experience)
Hours: 37 per week | Contract: Permanent | Annual Leave: 25 days pro rata + public holidays + 4 additional days at Christmas/New Year
Job Reference: REQ000086
Overview
We are looking for an innovative and proactive Business Support Administrator to join our Marketing and Communications team. You will support the day-to-day operations of the department, including HR, finance, business continuity, and general administrative tasks. The role also involves managing the University student ambassador scheme and providing direct support to departmental Leadership.
Learn more about Marketing and Communications: UH Marketing & Communications
Responsibilities
- Provide administrative support to the Planning and Business Support Manager and departmental Leadership.
- Compile reports, manage spreadsheets and databases, prepare presentations, and draft correspondence.
- Deliver high-quality customer service, handling queries via email, phone, online platforms, and in person.
- Act as a point of contact for external partners and student ambassadors.
- Support key University events (e.g., open days).
Skills & Experience
- Excellent IT skills, particularly with Microsoft Office applications.
- Strong communication skills, both written and verbal, with great attention to detail.
- Ability to prioritize tasks and meet tight deadlines.
- Quick to learn new systems and processes and effective in a team environment.
Qualifications
- Minimum of 5 GCSEs including Maths and English.
- A-levels or equivalent preferred, or proven professional experience.
Please see the full job description and person specification for detailed duties and essential criteria.
Application Instructions
- Attach a personal statement demonstrating how your skills and experience meet the person specification.
- Internal applicants should apply via their employee self-service portal.
- Right to Work in the UK required – UKVI sponsorship is not available.
Closing Date: 14 September 2025
Contact for informal enquiries: Oli Ash, Planning and Business Support Manager – o.ash@herts.ac.uk
Why Work With Us?
At University of Hertfordshire, we aim to transform lives. We are committed to Equality, Diversity and Inclusion, and welcome applications from candidates with diverse backgrounds. Staff benefits include:
- Generous annual leave
- Flexible working opportunities across the UK
- Discounted Sports Village memberships & free Active Staff sessions
- Personal and professional development
- Family-friendly policies
Apply Now
