Senior Product Designer
Work Pattern: Full-Time, 40 hrs per week
Reporting to: Lead Product Designer
Location: Remote
Job Description
Our team at ProblemShared is growing. We are a key innovator in the rapidly expanding field of digital mind health, and we have opportunities available to join our supportive and collaborative team.
We are looking for an experienced and passionate Senior Product Designer. You will join a high-performing team at a scaling health technology company and play a critical role in shaping intuitive, user-centric experiences across our clinician and client-facing web applications.
About Us
We are a practitioner-led, CQC-regulated digital mind health provider, working with a community of expert practitioners to broaden access to high-quality care across the UK.
By leveraging technology, we provide scalable and personalized solutions that enhance mental well-being and bridge gaps in mental healthcare delivery.
We work in partnership with institutions such as the NHS, insurance companies, and universities to deliver therapy, psychiatry, neurodevelopmental assessments, and post-diagnosis care for adults, children, and young people.
The Role
As a Senior Product Designer, you will:
- Lead design projects across clinician and client web applications
- Conduct user research (interviews, surveys, usability testing) and translate insights into personas, journey maps, and wireframes
- Develop high-quality UI designs, mock-ups, prototypes, and design systems
- Build intuitive information architectures and flows to improve usability
- Maintain and evolve ProblemShared’s design system for consistency
- Foster organisational design best practices alongside the senior design team
- Stay current with design trends, tools, and technologies
- Incorporate human-centred design thinking into product development
- Collaborate closely with product managers, engineers, and stakeholders
What We’re Looking For
- Strong experience in product design with a foundation in UX and polished UI skills
- Proficiency in Figma (design systems, prototyping, collaboration)
- Experience in design ops, building and maintaining design systems
- Skilled in user research and usability testing
- Experience in a B2C environment, ideally applying behavioural psychology and ‘Nudge Theory’
- Strong knowledge of qualitative and quantitative research methods
- Experience running productive workshops and stakeholder sessions
- Strong communication skills and openness to feedback
- Ability to manage multiple projects and deliver to deadlines
Desirable:
- Experience in a regulated environment or with health-related products
- Senior-level design experience in a start-up or scale-up
- Knowledge of Azure tools, MDM products, or Microsoft Dynamics AX (a plus)
What We Offer
- Excellent salary
- Employer-matched pension
- 30 days annual leave + public holidays + buy/sell leave options
- Private health insurance
- Enhanced family-friendly policies
- Flexible working & free co-working options
- Company and team meet-ups
- Wellbeing activities and volunteering days
- Training and development opportunities
Our Recruitment Process
At ProblemShared, we look beyond your CV. We celebrate diversity and individuality, and we want to understand who you are, your potential, and the unique strengths you bring.
Process:
- Application and CV review
- Introductory call with recruitment team
- Interview and design task with Product Team
- Final stage → offer of employment and pre-employment checks
We aim to complete the process within 2–3 weeks. Adjustments and support are available to ensure you can show your best self.
About ProblemShared
Founded in 2020, ProblemShared provides access to the highest-quality mental healthcare services and neurodevelopmental assessments (autism, ADHD, specific learning difficulties), along with post-diagnostic care and support.
- Employees: 350+
- Work model: Fully Remote
We partner with healthcare systems and institutions to make mental health support accessible and effective.
How to Apply
Click Apply Now and submit your application
