Salary: £50,000 – £60,000 per year
Location: Remote (UK-based)
Contract Type: Permanent, Full Time (37.5 hours per week, Monday–Friday)
Closing Date: 13 October 2025
Reports to: Head of PMO and Continuous Improvement
About Us
Liaison Group is a trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial, and Care businesses. We are recognised as:
- 13th Best Large Company To Work For in the UK
- 12th Best West Midlands Company To Work For in the UK
- 3rd Best Consultancy To Work For in the UK
We are also a 3-star rated ‘World-class Company to Work For’ by Best Companies.
All of our 400+ employees work remotely, enjoying flexibility and balance.
Summary
We are seeking a Business Analyst to join Liaison Care and play a key role in shaping the future of our services. You will work with stakeholders to gather requirements, analyse processes, and support the implementation of solutions that improve performance and productivity.
Responsibilities
- Gather and document business requirements.
- Map and analyse current workflows to identify improvements.
- Conduct gap analysis and develop solutions.
- Collaborate with innovation teams on solution design.
- Develop metrics and reports to monitor success.
- Provide data analysis to uncover trends and improvements.
- Support change management and deliver training.
- Collaborate with stakeholders across product and system teams.
- Manage user acceptance and track benefits of improvements.
Experience, Skills & Competencies
Essential:
- Proven experience delivering business analytics for software solutions.
- End-to-end product/service development, from requirements gathering to implementation.
- Strong data analysis and reporting skills.
- Experience with continuous improvement methodologies.
- Skilled in Microsoft Office (especially Excel, Word, Outlook, PowerPoint, CRM).
- Ability to build strong stakeholder relationships.
- Self-starter with experience working remotely.
Desirable:
- Healthcare sector experience.
- Knowledge of Continuing Health Care.
- Experience with Microsoft Power Platform.
- Project management or continuous improvement certifications (Prince2, Lean Six Sigma, Agile).
Qualifications
- Degree in a relevant subject (or equivalent experience).
- Business Analysis qualification required.
Benefits
- Competitive salary.
- Increasing holiday entitlement with service.
- Contributory pension scheme.
- Private healthcare and dental insurance.
- Life assurance (4x salary).
- Option to buy extra annual leave.
- Discounts via Blue Light Card and gym schemes.
- Income protection.
- Wellbeing programmes and fun company activities.
- Paid volunteer leave annually.
Our Values
- Care – We help the health economy save money and support people.
- Honesty – We act with integrity and transparency.
- Inspire – We lead innovation in the health economy.
- Guide – We provide expert guidance to maximise savings opportunities.
How to Apply
if you’re interested click on apply now
