Employer: Mastercall Healthcare
Location: Trafford General Hospital, Moorside Road, Urmston, Manchester, M41 5SL
Salary: £12.60 – £14.83 per hour
Contract: Permanent | Full-time or Part-time
Closing Date: 17 November 2025
Interviews: 3 December 2025
Reference: B0540-25-0021
Overview
Mastercall Healthcare — a social enterprise organisation — is seeking a Health Care Assistant (HCA) Navigator to join the team at Trafford General Hospital.
You’ll work under the supervision of the clinical team to assess patients, record vital signs, and support clinicians in providing high-quality, responsive care.
Key responsibilities include:
- Initial assessment and navigation of patients
- Recording vital signs (BP, pulse, temp, O₂ sats, glucose, urinalysis)
- Supporting clinicians and performing chaperone duties
- Conducting navigation assessments (walk-in & booked patients)
- Monitoring deteriorating patients and escalating appropriately
- Maintaining clinical areas and accurate electronic records
Rate of pay: £12.60 – £14.83 per hour
Shift pattern (two-week rota):
- Regular shifts between 08:00–14:00 and 14:00–20:00 on weekdays and weekends
About Mastercall Healthcare
With over 29 years of innovation in urgent and primary care, Mastercall is an award-winning social enterprise focused on delivering safe, high-quality, patient-centred care.
We are committed to social value, sustainability, and helping patients live and age well.
Employee Benefits:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue Light Card
- Flexible working
- Career development
- Generous holiday entitlement & wellbeing schemes
Person Specification
Essential:
- Right to work in the UK (no visa sponsorship available)
- NVQ Level 3 in Health & Social Care (or equivalent)
- 2+ years’ experience in primary care or acute healthcare
- Basic Life Support training
- Excellent communication and IT skills
Desirable:
- Knowledge of triage or navigation systems
