Accommodation Support Worker – Manchester City Council
Location: Manchester, UK
Salary: £29,064 – £32,061 per year
Contract Type: Full-Time, Permanent
Working Hours: 35 hours per week
Closing Date: 20 September 2025 (11:59pm)
Interview Method: Face to Face
Overview
Manchester City Council is looking for Accommodation Support Workers to join our housing and homelessness services.
This is a rewarding role working directly with some of the most vulnerable members of society, including individuals experiencing homelessness.
Key responsibilities include:
- Providing face-to-face support to residents in areas such as:
- Universal Credit, ID applications, and banking
- Health, drug, alcohol, and mental health referrals
- Budgeting, life skills, and personalised support plans
- Preparing residents to move into long-term accommodation
- Preparing rooms for re-let, cleaning, health & safety checks, and reporting repairs
- Supporting residents within shared accommodation across 12 houses and projects
- Lone-working and working in a fast-paced, challenging environment
About You
The successful candidate will:
- Be empathetic, motivated, and passionate about helping vulnerable people
- Have strong communication and people skills
- Be flexible and adaptable when dealing with challenging situations
- Hold a full valid driving licence (essential)
Benefits
Working at Manchester City Council comes with a wide range of benefits, including:
- Annual Leave: 26 days per year (plus bank holidays), rising to 31 days after 5 years of service. Option to purchase extra leave.
- Pension: Enrolment into the UK’s largest Local Government Pension Scheme, including life cover worth three times your salary.
- Family Leave: Enhanced parental and carers leave.
- Discounts & Perks: MCR+ discount scheme, savings on shopping, travel, holidays, and leisure.
- Health & Wellbeing: Cycle to Work scheme, free flu jabs, eye tests, employee assistance programme.
- Learning & Development: Ongoing training, workshops, and qualifications.
- Volunteering Leave: Up to 3 days of paid volunteering leave.
Inclusion and Diversity
Manchester City Council is committed to building an inclusive workplace that reflects the diversity of our city. Applications are encouraged from:
- People from Black, Asian, and Minority Ethnic communities
- Disabled people and those with long-term health conditions
- Current or former care leavers
- Armed Forces veterans
We are a Disability Confident Employer and provide workplace adjustments, specialist staff networks, and accessible recruitment processes.
Important Information
- This role requires a DBS check.
- Pre-employment checks may include references, proof of right to work, and qualifications.
- Candidates must have the right to work in the UK. This role is not eligible for Skilled Worker visa sponsorship.
Application Process
To apply for this role, please follow these steps:
- Visit the Manchester City Council Careers Page.
- Search for “Accommodation Support Worker” in the job listings.
- Complete the online application form with your personal details, employment history, and supporting statement.
- Upload your CV and any required documents (e.g., proof of qualifications, driving licence).
- Submit your application before the closing date: 20 September 2025 (11:59pm).
For further information, adjustments during the recruitment process, or to request the application in an accessible format, email: jobs@manchester.gov.uk
