Admin Officer (Ref: 10836)
Employer: HM Courts and Tribunals Service
Location: Canterbury Combined Court, CT1 1ZA
Salary: £25,582 per annum
Contract Type: Permanent
Working Pattern: Flexible working, Full-time, Part-time, Job share
Application Deadline: 11:55 pm, Tuesday 28 October 2025
Reference Number: 432930
About HM Courts & Tribunals Service
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil, and family courts and tribunals across England and Wales. We play a vital role in supporting court users, the judiciary, and justice delivery.
About the Role
As an Admin Officer, you will play a critical role in supporting justice by providing excellent administrative assistance and customer service. You’ll work as part of a team to ensure that cases progress efficiently through the courts and tribunals.
Responsibilities:
- Preparing paper and digital files for hearings and meetings
- Administering Cloud Video Platform hearings
- Ushering and clerking duties
- Liaising with the judiciary and using video hearing equipment
- Creating and updating digital records
- Checking and verifying legal and financial documents
- Communicating with the public, judiciary, and external agencies
Skills and Experience:
- Strong communication and organisational skills
- Ability to manage multiple tasks in a fast-paced environment
- Attention to detail and proficiency in IT systems
- Customer service experience (phone and email)
Benefits
- Civil Service Pension (employer contribution of 28.97%)
- Flexible working arrangements
- Learning and development opportunities
- Inclusive working culture
- Annual leave, public holidays, and season ticket advance
Additional Information
- Occasional travel within Kent and London may be required.
- Applicants must have the legal right to live and work in the UK.
- This role is not eligible for Skilled Worker Visa sponsorship under the new salary thresholds.
Behaviours Assessed
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
How to Apply
Apply directly through the Civil Service recruitment portal:
Apply Now
