Administrative Officer
Location: Winchester, England
Salary: £27,780 – £30,564 per annum (£28K – £31K Employer provided)
Contract Type: Permanent
Hours per Week: 37
Closing Date: 10 September 2025
Interview Date: 29 September 2025
Job Reference
HCC622087
Work Location
Elizabeth II Court, Winchester (Hybrid Working)
Overview
As an Administrative Officer, you will join the Universal Services Information Governance Team, supporting the Universal Services and Hampshire 2050 directorates. Your responsibilities will include managing complaints, information requests, senior management correspondence, and data protection matters. Guided by established procedures, you will ensure compliance with legislation and best practice while providing advice on information governance.
Key Responsibilities
- Support the handling of Freedom of Information and Environmental Information Requests by logging, acknowledging, coordinating responses, and drafting replies.
- Redact sensitive content and maintain accurate records of data incidents.
- Assist with Subject Access Requests and other information rights matters.
- Manage complaints and senior management correspondence, ensuring timely responses.
- Support investigations and coordinate responses to petitions, liaising with Member Services.
- Compile monthly and quarterly data for reporting purposes.
- Manage distribution lists and carry out general administrative tasks to support the team.
What We’re Looking For
Qualifications & Experience
- GCSE grade A–C in English and Maths (or equivalent).
- A formal qualification or equivalent experience in business administration.
- Strong background in varied administrative tasks.
Skills & Competencies
- Excellent multitasking, organisational, and time management skills.
- High attention to detail in data entry and documentation.
- Ability to prioritise and meet deadlines.
Communication & Teamwork
- Effective communicator across all levels and with external contacts.
- Ability to work independently and collaboratively.
- Handles confidential information with discretion.
Technical & Customer Service
- Proficient in Microsoft Office applications.
- Ability to deliver outstanding customer service with minimal supervision.
Why Join Us?
We offer a flexible, motivating and inclusive workplace, where talent is recognised and developed. You will be empowered to perform at your best in a team-focused environment that supports growth and development.
Benefits include:
- Holiday entitlement
- Pension scheme
- Flexi-time scheme
- Family friendly policies
- Interest free travel loans and staff discounts
If you are ready to make a real difference in Hampshire, we’d love to hear from you.
Additional Information
- Candidate Pack: Administrative Officer Candidate Pack
- Informal Discussion: Contact Marie MacBrayne, Information Governance Manager, at marie.macbrayne@hants.gov.uk or 0370 779 6480
Commitment to Equality & Safeguarding
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
We are also a Disability Confident Employer, ensuring our recruitment and selection process is inclusive and accessible.
No applicant will receive less favourable treatment based on age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy or maternity—unless a Genuine Occupational Requirement (GOR) applies.
