Advertising Client Services Intern
Location: London, England
Work Model: Hybrid (50% – 2 to 3 days onsite)
Overview
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity, and accuracy. Our mission is to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. You’ll have the opportunity to reach millions, create work that matters, and contribute to impartial journalism in a polarised world. Our collaborative culture connects you with a diverse community of experts who support your growth, career aspirations, and wellbeing.
Build a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected, and valued. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
We are looking for a proactive and customer-focused Advertising Client Services Intern to join our Advertising department. This hands-on support role acts as a vital link between internal sales teams and external advertising clients, ensuring smooth operations and exceptional service.
Key Responsibilities
- Provide administrative and coordination support to sales teams, including the Business Education team, senior customer service executives, and third-party sales representatives
- Act as the first point of contact for inbound advertising enquiries, delivering excellent customer service
- Distribute sales materials promptly and accurately across internal and external stakeholders
- Maintain and update customer data in Salesforce and other internal systems
- Conduct competitor analysis, lead sourcing, and market research to support sales strategy
- Handle logistics such as stationery, business cards, and internal product list collation
- Build a strong understanding of FT advertising products and digital capabilities
- Collaborate with third-party partners to ensure accurate client data and reporting
Required Skills and Experience
- Excellent interpersonal and communication skills
- Strong interest in advertising and media sales
- Flexible problem-solving mindset with initiative
- Ability to manage multiple priorities effectively
- Meticulous attention to detail and reliability in administrative tasks
- Comfortable using tools such as Salesforce and Excel
- Proactive approach to learning and adapting to new technologies
Desirable
- Experience or understanding of traditional and digital media platforms
- Knowledge of AI tools applied to advertising workflows
- Familiarity with presentations and marketing collateral creation
- Understanding of the FT’s global positioning and key competitors
Working Model
The Financial Times operates a 50% hybrid working model, averaging two to three days onsite, encouraging flexibility, collaboration, and in-person learning.
Accessibility
The Financial Times is a Disability Confident Employer and a Valuable 500 signatory. Reasonable adjustments and personalisation are available throughout the application process.
For support or enquiries, contact talent@ft.com.
Further Information
The FT welcomes the responsible use of AI tools during the application process. All information provided must be authentic and accurately reflect your skills and experience. AI usage may be monitored to ensure fairness and transparency.
All legitimate opportunities direct candidates to apply through the official Financial Times careers site. The FT will never request payments or financial information.
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