Business Analyst – UK (Remote)
Location: United Kingdom
Employment Type: Full Time
Location Type: Remote
Department: Customer Success
Overview
Cytora is a leading Insurtech business operating since 2012, with successful Series B funding and a reputation as a technology leader in the insurance market. We help insurers digitise risks as they arrive, unlocking the value of external data, automating triage, and driving transformation in the SME, Mid-Market, and Specialty sectors.
We work with market-leading insurers and innovators across the US, Europe, and Australia.
The Role
As a Business Analyst at Cytora, you will:
- Analyse technical underwriting guides and question sets to identify key data points, determine appetite, and prioritise rules.
- Collaborate with underwriting team leaders and underwriters to create process workflows before and after Cytora implementation.
- Support the delivery team with requirement refinement.
- Assist with deployment to insurers, including training, operational transformation, and process efficiency improvements.
- Define and track benefits by implementing baseline and measurement methods.
Requirements
- Strong commercial awareness and a drive to deliver maximum business value to customers.
- Desire to work in an agile environment.
- Commitment to continuous improvement.
- Excellent communication skills to clearly explain and inspire others with your work.
- Based in the UK, fluent in spoken and written English, with permanent right to work (no visa sponsorship available).
Benefits
- Competitive salary and stock options.
- Fully remote working.
- Fun, vibrant, and energetic team culture.
- Opportunity to learn and grow in an expanding business.
- Enhanced parental leave.
- Private health insurance.
- Choice of laptop.
- Flexible working hours.
- £2,000 travel budget.
- Company trips.
Equal Opportunities
Cytora is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, political affiliation, national origin, sex, sexual orientation, age, marital status, veteran status, or disability status.