Full job description
We are excited to announce an opening for a dynamic and chatty virtual assistant to join our thriving trades business from the comfort of your own home. In this integral role, you will play a key part in ensuring our operations run smoothly while providing exceptional support to both our clients and team members.
The ideal candidate will be someone who is not only organised and detail-oriented but also possesses outstanding communication skills. Your ability to interact confidently and professionally with a diverse range of individuals will be crucial in fostering positive relationships and enhancing our overall customer experience.
Key Responsibilities
Schedule Management – You will be responsible for coordinating and managing schedules, including setting up appointments, organising meetings, and ensuring that all relevant parties are informed and prepared. Your organizational skills will help keep our team on track and our clients satisfied.
Client Interaction – Responding to inquiries via email, phone, or chat will be a significant part of your role. You will need to address questions, provide information about our services, and handle any concerns that may arise with a friendly and professional demeanor.
Administrative Support – Assisting with a variety of administrative tasks will be essential. This may include data entry, managing files, preparing documents, and maintaining databases. Your attention to detail will ensure that all operations run efficiently.
Team Collaboration – You will be working closely with our trades team, and effective communication will be vital. Keeping everyone informed and aligned on tasks and projects will help us maintain a cohesive and productive work environment.
Proactive Problem Solving – We value individuals who take initiative. Identifying areas for improvement within our processes and offering solutions will be encouraged. Your proactive attitude will contribute significantly to the growth and efficiency of our business.
If you are a motivated and proactive individual with a genuine passion for organization and a friendly, approachable demeanor, we would love to hear from you! We believe in creating a supportive and engaging work environment where everyone can thrive, and we are eager to find someone who shares our values and commitment to excellence.
Join us in our mission to provide top-notch services in the trades industry and help us make a positive impact on our clients and community. If you are ready to take on this exciting opportunity, please submit your application, including your resume and a brief cover letter detailing your relevant experience and why you would be a great fit for our team. We can’t wait to meet you!
Job Types: Part-time, Freelance
Pay: From £200.00 per week
Expected hours: 15 per week
Additional pay:
- Loyalty bonus
- Performance bonus
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Experience:
- Customer communication: 1 year (required)
Language:
- English (required)
Work Location: Remote
Reference ID: MAR/01/15
Expected start date: 31/03/2025
