Customer Assistant (Female) – UK Visa Sponsorship Available
Urban Shadow
London, United Kingdom
Customer Service | Skilled Worker Visa Eligible
Posted: August 11, 2025
overview
We’re looking for a personable and detail-oriented Female Customer Assistant to join our property management team. In this role, you’ll be the first point of contact for tenants—handling inquiries, resolving issues, and ensuring seamless communication between landlords and property owners.
This position is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and values delivering excellent customer service.
Key Responsibilities
- Respond promptly to tenant queries via phone, email, and SMS
- Assist with rental agreements, maintenance requests, and general housing concerns
- Liaise with landlords and property owners to coordinate solutions
- Maintain accurate records of communications and property updates
- Support compliance with housing regulations and required documentation
- Schedule property viewings, inspections, and follow-ups
- Provide tenants with updates and reminders on rent, notices, and appointments
Ideal Candidate
- Languages: Fluent in English and Hindi (preferred)
- Strong communication and interpersonal skills
- Highly organised with attention to detail
- Confident using Excel, email platforms, and messaging tools
- Previous experience in customer service, property management, or admin support (preferred)
- Professional, discreet, proactive, and able to work independently
Job Details
- Type: Full-time, Permanent, Graduate opportunity
- Salary: £20,000 – £26,000 per year
- Benefits: UK Visa Sponsorship
- Location: London E15 1NS (in-person role – must commute or relocate before starting)
Education: Bachelor’s degree (preferred)
Experience: 1 year in customer service (preferred)
Application process
If you’re interested click on official website to apply
