Retail Customer Service Assistant – Nights (bp Retail)
Location: Foley SF Connect, Walsall, WS9 0RH
Hours: Full-time (40 hours per week)
Working Days: Weekdays and weekends (flexibility required)
Hourly Rate: £12.60 + £1.50 supplement
Vacancy Reference: 40387
About bp Retail
At bp, we aim to be the first choice for our customers — now and in the future. Our retail teams are at the heart of bp’s customer-facing operations, helping deliver an exceptional experience in a fast-paced environment.
What You’ll Get
- Flexible working hours
- Career progression opportunities
- Paid holiday
- 25% discount on in-store goods (exclusions apply)
- Access to the Retail Trust (24/7 GP, financial & wellbeing support)
- Wellbeing benefits (Headspace, Thrive, Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista-style hot drinks
- Family leave and enhanced family benefits
- Competitive pay and pension scheme
- Share save scheme
What We’re Looking For
We’re looking for individuals passionate about customer service and teamwork. Previous retail experience isn’t essential — we provide full online and on-the-job training to help you succeed.
Your Responsibilities
- Prioritising safety for yourself, your team, and customers
- Delivering excellent service and ensuring customer needs are met promptly
- Creating a positive, inclusive work environment aligned with bp’s values
- Preparing and serving food and drinks in our Wild Bean Café
- Managing stock deliveries and replenishment
- Supporting bp promotions and loyalty programmes
- Maintaining store cleanliness, including facilities and forecourt areas
How to Apply
Simply click Apply Now and upload your most recent CV.
Applicants must be 18+.
Find out more about working at bp retail here.
Benefits Summary
- Staff discounts
- Free hot drinks
- Management bonus scheme
- Wellbeing benefits
- Enhanced family leave
- Career progression
- Training and recognition
- Share save scheme
- Shopping and leisure discounts
- Pension scheme
- Life assurance
- Menopause-friendly employer
