Customer Service – Hybrid (Work from Home)

Customer Service – Hybrid (Work from Home)

Employer: Brook Street
Location: Nottingham – Hybrid work from home
Salary: £12.21/hour
Closing Date: 22 Aug 2025

Type: Temporary (opportunity to become permanent)
Benefits:

  • Hybrid after probation
  • On-site parking
  • On-site canteen
  • Career progression

Hours

  • Monday to Friday plus one weekend a month
  • Rotating shift patterns (Monday to Friday):
    • 8:00 – 16:00
    • 9:00 – 17:00
    • 10:00 – 18:00
    • 11:00 – 19:00

Role Responsibilities

  • Operate the live chat providing excellent customer service
  • Handle online orders and returns
  • Respond to customer emails
  • Receive inbound phone calls
  • Manage monthly customer subscriptions

Ideal Candidate

  • Previous customer service experience
  • Willing to learn
  • Flexible with working hours

Apply via: Brook Street

 

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