Locations: London, Leeds, Edinburgh
Time type: Full-time
Closing date: October 9, 2025
Job requisition ID: JR0019321
Salary:
- National (Edinburgh & Leeds): £43,100 – £54,000
- London: £47,300 – £60,000
(Based on skills and experience)
About the FCA
The Financial Conduct Authority (FCA) regulates the conduct of 45,000 firms in the UK to ensure financial markets are honest, fair and competitive.
Join a purpose-driven team at the FCA, where consumer voices shape safer financial markets. Our Consumer Intelligence & Analytics (CI&A) team analyses social media, review platforms, and advice services to understand consumer experiences, highlight emerging risks and support regulatory decisions.
We’re looking for a collaborative Data Analyst to enhance our social media monitoring, develop intuitive dashboards and contribute to inclusive consumer insights.
What you’ll be doing
- Manage and support our social media listening tool to capture and interpret consumer posts and reviews
- Analyse data from multiple consumer sources to identify themes, risks and early warning signals
- Design and maintain Tableau dashboards with clear, actionable insights
- Prepare, transform and combine datasets using Tableau, Python and SQL
- Engage with FCA teams to deliver relevant consumer intelligence
- Share and improve CI&A’s use of data tools and methods
What you’ll gain
- A supportive environment that values curiosity, care, and continuous learning
- Opportunities to explore creative approaches to data and consumer behaviour
- Strong professional growth working with both data and regulatory experts
- A chance to make a positive impact on millions of consumers
Skills & Requirements
Minimum:
- Experience working with quantitative/qualitative data to create clear insights
- Experience using data visualisation tools (ideally Tableau)
- Strong written and presentation skills
Essential:
- Understanding of data limitations and careful interpretation
- Experience with social media listening platforms
- Stakeholder engagement and communication skills
- Organised, reliable, with delivery tools experience (e.g. JIRA)
- Interest in consumer behaviour, risks, and trends
Our Values & Diversity
We are proud to be an inclusive employer. Our culture respects individual strengths and differences, driving innovation and better decision-making.
We support flexible working arrangements including part-time, staggered hours and job shares.
Benefits
- 25 days annual leave + bank holidays
- Hybrid working (up to 60% from home)
- Private healthcare with Bupa
- Non-contributory pension (8–12%)
- Life assurance (8x basic salary)
- Income protection
- Flexible benefits scheme to suit your lifestyle
Key Dates
- Advert closing: 9 October 2025
- Shortlist: 9–10 October 2025
- Interviews: from 16 October 2025
How to Apply
Applications must be submitted through the FCA’s online portal. Email applications will not be accepted.
For questions, contact Steve Christopher at Steve.Christopher@fca.org.uk.
