Data Operations Support Analyst
Location: London, England
Salary: £34,000
Contract: Flexible, with hybrid working (minimum 2 days in the office per month)
Overview
Parkinson’s UK is the leading charity driving better care, treatments, and quality of life for people living with Parkinson’s. We are committed to supporting our staff and creating an inclusive workplace where everyone can thrive.
About the Role
As a Data Operations Support Analyst, you will support critical data operations functions within the Data Operations Team. You’ll use your SQL expertise and knowledge of relational databases and CRM systems to ensure ETL/ELT processes operate effectively and that campaign data selections are delivered reliably and accurately.
You’ll also work closely with colleagues in Data Operations, Fundraising, and Data Engineering to ensure robust, automated data processes that support the wider organisation.
Key Responsibilities
- Manage and monitor operational data flows across the organisation.
- Deliver accurate campaign selections and data services to Fundraising and other teams.
- Collaborate with Data Engineering to maintain robust, automated ETL processes.
- Ensure business-critical processes are fully supported with appropriate cover.
- Build and maintain strong stakeholder relationships, helping design and refine data flows.
- Ingest and process data using the most appropriate tools.
What You’ll Bring
- Experience working with CRM data, data flows, and ETL processes.
- Proven experience delivering data selections for marketing or communications.
- Strong SQL skills (2+ years), ideally in a CRM/marketing environment.
- Excellent communication skills for both technical and non-technical audiences.
- Ability to clearly explain complex data concepts.
Why Join Us?
This is an exciting time to join Parkinson’s UK. Alongside flexible working arrangements, we offer:
- Flexible contract with the option to work from home.
- Regular in-office collaboration (minimum 2 days a month).
- A supportive and inclusive culture.
- Opportunities to help shape the future of data at Parkinson’s UK.
Inclusion Statement
We welcome applications from people from all sections of the community, regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or belief. We actively encourage people with Parkinson’s to apply.
Application Process
Please apply by sending:
- Your CV
- A detailed supporting statement showing how you meet the criteria listed in the What You’ll Bring section.
