Mental Health Support Worker – Bank
Employer: Epsom and St Helier University Hospitals NHS Trust
Location: Epsom & St Helier NHS Trust, Carshalton
Salary: £16.41 – £27.73 per hour (dependent on shift pattern)
Contract Type: Bank (Flexible Working: Full-time / Part-time)
Closing Date: 31 August 2025, 23:59
Job Ref: 343-6467878-AL
Job Description
We are seeking experienced Mental Health Support Workers (MHSWs) to join the Epsom & St Helier Staff Bank. You will play a key role in supporting patients with mental health conditions or psychological distress, providing compassionate, person-centred care during their most vulnerable moments.
You must have:
- Minimum 1 year experience in a mental health setting
- A valid Care Certificate
- In-date Seni Lewis Law Compliant Restraint Training (proof required at application)
Main Duties
- Therapeutically engage with patients and deliver care following principles of least restriction
- Provide enhanced observation and support, risk assessments, and de-escalation techniques
- Undertake delegated clinical care duties including clinical observations, vital signs, and fluid/dietary support
- Deliver psychological interventions to reduce distress, agitation, and anxiety
- Assist with patient movement, escort duties, and safety measures
- Ensure effective communication with patients, carers, and the clinical team
- Support assessment, discharge, and admission processes
Requirements
Essential:
- Right to work in the UK (UK Passport or Share Code)
- 12 months MHSW experience
- Experience in patient care within mental health settings
- Care Certificate
- Restraint training (Seni Lewis Law compliant)
Desirable:
- NVQ Level 3 in Healthcare
- Knowledge of Mental Health / Mental Capacity Act
- Experience in therapeutic de-escalation and psychology interventions
Skills & Attributes
- Knowledge of mental health symptoms and risk factors
- Ability to communicate effectively and empathetically
- Experience with care planning and risk assessment
- Commitment to NHS values: respect, kindness, professionalism, and teamwork
- Physical ability to support patient care duties including manual handling
Why Join Us?
- Flexible shifts: work when it suits you
- London high-cost area supplement (for eligible staff)
- Staff benefits: training opportunities, support networks, and pastoral care
- Excellent transport links to both London and the countryside
Important Notes
- Ensure all required certificates are ready for upload when applying
- This role may close early if enough applications are received
- Only shortlisted applicants will be contacted
- We encourage applications from Black, Asian, and minority ethnic groups, LGBTQ+ individuals, and those with disabilities
Our Mission
“To put the patient first by delivering great care to every patient, every day.”
Be part of a team that puts compassion and excellence at the heart of everything we do.
Application process
