Payments Product Business Analyst – Junior Associate or Senior Associate
Location: London, England
Salary: £50K – £81K
Overview
If you are passionate about working in a dynamic environment and handling large-scale programmes, this role is for you.
As a Business Associate on the Payment Rails Product Development team, you will play a key role in analysing and enhancing payment processes within the Payments organisation. Working closely with cross-functional teams, you’ll help shape the future of J.P. Morgan’s strategic payments platforms and contribute to their continued success.
Key Responsibilities
- Identify and document business requirements through stakeholder interactions, including interviews and workshops.
- Analyse business processes and systems to identify areas for improvement, and document requirements and specifications clearly.
- Collaborate with stakeholders and technical teams to design solutions that meet business needs (use cases, process models, functional specs).
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication of requirements.
- Assist project managers in planning, executing, and monitoring projects, including risk tracking and progress reporting.
- Participate in testing processes — create test plans, conduct tests, and validate results.
- Identify and recommend process improvement opportunities to enhance efficiency and effectiveness.
- Create reports and dashboards to support data-driven decision-making.
Required Skills and Qualifications
- Proven expertise in business analysis.
- Experience in end-to-end product lifecycle using Agile methodologies.
- Understanding of SWIFT message types and ISO 20022 MX format.
- Strong analytical and problem-solving skills with a proactive mindset.
- Proficiency in Confluence, SharePoint, Microsoft Excel, PowerPoint, Visio, and Outlook.
- Excellent communication and collaboration skills across diverse stakeholders.
Preferred Qualifications
- Professional certifications such as BCS or IIBA (desirable).
- Experience within Payments or the Financial Services industry.
About J.P. Morgan
J.P. Morgan is a global leader in financial services, offering strategic advice and products to corporations, governments, and institutional investors. The company’s culture is built on integrity, excellence, and collaboration — providing clients with “first-class business in a first-class way.”
The firm values diversity and inclusion, ensuring equal opportunities for all employees regardless of background or personal characteristics.
About the Team
The Commercial & Investment Bank division of J.P. Morgan is a world leader across banking, markets, securities services, and payments. With operations in more than 100 countries, the team provides strategic advice, capital raising, risk management, and liquidity solutions for global clients.
To learn more and apply, visit J.P. Morgan Careers.
