Process Analyst
Location: Nottingham, England (Hybrid)
Salary: £46,524 – £54,735 (progression over 3 years)
Contract Type: Permanent
Closing Date: Sunday, 12 October 2025
About the Role
NHS Supply Chain is seeking a Process Analyst to join us during an exciting period of transformation. This is a critical enterprise-wide role at the heart of our change journey—driving clarity, consistency, and control across the organisation.
As our Process Analyst, you will influence strategic decisions, shape how we work, and embed a culture of continuous improvement. Working across directorates, programmes, and functions, you will partner with executives, programme managers, and operational teams to ensure our processes are fit for purpose, future-ready, and aligned to our strategic goals.
Key Responsibilities
- Lead enterprise-wide process initiatives, from governance and controls to detailed mapping and framework design.
- Facilitate workshops with stakeholders at all levels to uncover opportunities and align outcomes.
- Own and evolve our process architecture to support strategic priorities.
- Analyse cross-functional impacts of change and collaborate with programme managers and technical teams.
- Mentor and train future process SMEs to build organisational capability.
- Champion process thinking in projects, programmes, and day-to-day operations.
- Deliver actionable insights through analysis, visualisation, and engagement.
- Maintain documentation to support governance, change, and continuous improvement.
Why Join Us?
This is a unique opportunity to:
- Influence macro-level transformation in a nationally critical organisation.
- Operate at the intersection of strategy, architecture, and delivery.
- Be part of a high-performing, forward-thinking team that values ownership and outcomes.
- Shape the future of how we work, with an impact felt across the enterprise.
What We Offer
- Hybrid working model (office & remote).
- Annual bonus schemes, long-service awards, and VIP colleagues’ recognition.
- 27 days holiday plus bank holidays (option to purchase 5 more).
- Professional development support, training, and external qualifications.
- One paid well-being day annually and free access to the 24/7 Employee Assistance Programme.
- Generous pension scheme (12% employer contribution when you contribute 6%).
- Flexible Benefits Scheme (life insurance, health plans, income protection, dental cover, additional pension contributions).
- 2 days paid volunteering leave.
- Access to discounts via Blue Light Card and NHS Discounts.
About NHS Supply Chain
We are part of the NHS family, sourcing and delivering healthcare products, services, and food for NHS trusts and organisations across England and Wales. Serving every NHS trust, we deliver more than 8 million orders annually to 17,000+ locations, enabling NHS staff to focus on providing excellent patient care.
Skills & Experience
- Proven experience in process frameworks, mapping, governance, and controls within complex organisations.
- Strong business analysis and stakeholder management experience.
- Skilled facilitator, able to engage at all levels.
- Proactive, confident, and outcome-driven.
- Excellent critical thinking and strategic alignment abilities.
- Able to balance detail with big-picture thinking.
- Passion for continuous improvement and capability-building.
How to Apply
Interested? Apply below or contact us for an informal discussion at careers@supplychain.nhs.uk.
We encourage applications even if your experience doesn’t match the job description perfectly. If you need additional support with the application process, reach out to our Talent Acquisition team at the same email.
