Production Analyst

Permanent | Manchester, Staines, or London
Hybrid – up to 3 days WFH
From £36.9k DOE + Fantastic Benefits
37.5 hours per week

 

 overview

At Bupa, working in our UK support functions means playing a key role in helping our customer-facing colleagues deliver exceptional service and patient care. Whatever your role, you’ll have an opportunity to do work that truly matters – making a difference in our customers’ lives every day.

How You’ll Make an Impact

  • Deliver the production month-end process
  • Provide technical support for operational reporting and ad-hoc analytics
  • Design and support testing solutions for enterprise-wide projects in data analytics
  • Work with data from multiple systems and hosting environments to prepare datasets for the Analytics Datamarts or Enterprise Data Warehouse
  • Lead the integration of voice and claims data across Data Operations and Voice Analytics teams
  • Maintain and update all relevant documentation (service catalogue, data dictionary, ERDs, operations manual, etc.)
  • Liaise with UKI D&A teams, internal customers, and external partners as required

Skills & Qualifications

  • Proven experience handling large, complex datamarts and datasets
  • Database programming expertise, with experience in RDBMS such as Oracle or SQL Server
  • Cloud data platform experience (Snowflake preferred)
  • Proficiency in at least one SQL dialect (T-SQL, PostgreSQL, MSSQL, MySQL) and SAS language
  • Experience with healthcare or finance datasets (advantageous)
  • Understanding of voice data (advantageous)
  • Experience in process change and reconciliation of outputs
  • Strong problem-solving skills and clear communication
  • Ability to work independently and collaboratively in a fast-paced environment

Benefits

  • 25 days holiday (increasing with service) – option to buy/sell
  • Bupa health insurance
  • Enhanced pension plan & life insurance
  • Onsite gyms or local discounts
  • Wellbeing programme (Viva) – mental, physical, financial, social, and environmental support
  • Various discounts and flexible working options

Why Bupa?

We’re a health insurer and provider with no shareholders – our customers are our priority. We’re driven by our purpose: helping people live longer, healthier, happier lives and making a better world.

We’re proud to be a Level 2 Disability Confident Employer and welcome applications from diverse backgrounds. We provide reasonable adjustments during the recruitment process where needed.

Application process

If you’re interested click on official website to apply

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