Salary: £28,800 – £37,425
Location: Cambridge, UK / Hybrid (minimum 2 days in the office)
Contract: Permanent, Full-time (35 hours per week)
Closing Date: 26 September 2025
About Us
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. Our mission is to unlock the potential of millions of learners worldwide by providing trusted academic, educational, and assessment solutions. Joining us means being part of a collaborative and diverse global team that is passionate about learning and progress.
Role overview
We are looking for a Quality & Compliance Manager to join our English division. In this role, you will play a key part in protecting the reputation and validity of Cambridge English assessments globally. The Quality & Compliance team is responsible for ensuring that over 1,300 exam centres worldwide operate effectively and in line with our regulations. You will:
- Define and communicate compliance standards
- Monitor global centre performance
- Safeguard assessments against malpractice
- Support centres in meeting our requirements
A major focus of your role will be speaking test compliance, where you will become a subject matter expert while also contributing to wider compliance and monitoring activities.
Responsibilities
- Become an expert in speaking test delivery requirements, ensuring compliance across exam centres
- Monitor compliance performance data, identify risks, and implement improvements
- Make decisions on exam centre status and approvals for new centres and products
- Investigate and resolve compliance issues, ensuring effective and lasting solutions
- Provide compliance guidance on cross-functional projects and new product initiatives
About You
We are looking for someone who is:
- A confident communicator, both written and verbal, with strong presentation skills
- Capable of handling multiple priorities and remaining calm under pressure
- Skilled in building strong relationships with both internal colleagues and external partners
- Comfortable working both independently and collaboratively
- Proficient in Microsoft Office, with the ability to adapt to new systems
Desirable experience includes:
- Working in an exam centre, education, qualifications, or compliance-related role
- Experience in quality assurance, project management, or people/process management
You should also be detail-oriented, proactive, open to continuous improvement, and willing to travel internationally if required.
Rewards and Benefits
We’ll support you to be at your best in work and to live well outside of it. Our world-class rewards package includes:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4x annual salary
- Green travel schemes and flexible working options
We are a hybrid-working organisation, with most colleagues spending 40–60% of their time in the office. Other flexible arrangements can be considered, including adjustments for disability.
Application Process
- Apply by: 26 September 2025
- Interviews: 3rd and 6th October 2025 (in person, Cambridge office)
- Additional step: A short task will be required as part of the interview process
Please note: Successful applicants will be subject to background checks, including DBS, due to the regulated nature of our industry.
