Receptionist (Healthcare) – Visa Sponsorship Available | Cardiff, UK
Location: Cardiff, Wales, United Kingdom
Employer:
Salary: £40,000 per year
Job Type: Full-time
Visa Sponsorship: Skilled Worker / Health and Care Visa may be available
Overview
and associated emergency units are seeking a Healthcare Receptionist to support administrative and patient reception services across emergency and assessment units.
This role involves managing front-desk operations, supporting clinical teams, and ensuring patients, relatives, and visitors receive professional assistance within emergency departments.
Key Responsibilities
- Coordinate administrative and telephone duties across emergency units.
- Welcome and assist patients, relatives, and visitors.
- Provide reception services for Emergency Units, SDEC, and Minor Injury Units.
- Explain emergency department procedures and the triage system when required.
- Maintain confidentiality and accurate visitor attendance records.
- Enter patient details into the computerized medical records system.
- Register patients and create medical case folders.
- Print patient labels and maintain medical documentation.
- Ensure inpatient records are available for admitted patients.
- Track and deliver medical notes to wards.
- Request medical records from other hospitals when required.
- Liaise with management teams regarding incoming admissions.
- Register admissions and discharges on the Patient Management System (PMS).
- Communicate ambulance arrivals to the assessment unit.
Qualifications and Requirements
- English speaking required; Welsh language skills desirable.
- Administrative or reception experience preferred.
- Knowledge gained through in-house training.
- DBS check required due to contact with children.
- Strong organisational and communication skills.
Visa Sponsorship Information
International applicants who are not UK or Republic of Ireland nationals may require a visa to work in the UK.
Eligible candidates may qualify for:
- Health and Care Visa
- Skilled Worker Visa
Applicants should assess their eligibility for a Certificate of Sponsorship before applying.
About the Employer
is one of the largest health boards in the UK, employing more than 16,000 staff and providing over 100 specialist healthcare services to a population of around 500,000 people.
Living in Cardiff
offers vibrant city life, beautiful coastline, and historic attractions including:
Application Process
- Prepare an updated CV highlighting administrative or reception experience.
- Submit your application through the official NHS recruitment portal.
- Shortlisted candidates may be invited for interview and pre-employment checks, including a DBS check.
- Eligible international applicants may receive visa sponsorship support.
