Job Title: Remote Chat Support Executive
Company: Vita CV (on behalf of our client)
Salary: £14 – £18 per Hour
Job Type: Contract
Location: Fully Remote (UK-based)
Application Deadline: April 15, 20225
Company: Vita CV (on behalf of our client)
Salary: £14 – £18 per Hour
Job Type: Contract
Location: Fully Remote (UK-based)
Application Deadline: April 15, 20225
Job Overview:
Vita CV is recruiting a Chat Support Executive for our client to deliver top-notch customer service through live chat and email. This fully remote position offers flexible scheduling and a competitive hourly rate, perfect for those passionate about helping customers from the comfort of home.
Key Duties:
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Address customer inquiries promptly via live chat and email.
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Provide clear, accurate solutions to customer questions and concerns.
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Communicate with professionalism and positivity, managing multiple chats at once.
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Troubleshoot minor technical problems and escalate complex issues as needed.
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Log customer interactions accurately in the company’s CRM platform.
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Collaborate with the support team to enhance overall customer satisfaction.
Qualifications:
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Prior experience in customer service or chat support is advantageous.
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Typing speed of 40+ words per minute with high accuracy.
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Exceptional written communication skills, including proper grammar and clarity.
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Ability to juggle multiple conversations effectively.
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Strong problem-solving abilities and a customer-focused mindset.
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Experience with CRM or helpdesk tools is a bonus.
What We Offer:
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Hourly pay of £14 – £18.
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Complete flexibility to work remotely from anywhere in the UK.
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Customizable work hours to suit your lifestyle.
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Opportunities for career advancement.
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Comprehensive training for successful candidates.
Join a dynamic team and make a difference in customer support—all from home! Apply by April 15, 2025.
