Retail Customer Service Assistant

Retail Customer Service Assistant – Chislehurst, Greater London

BP is seeking enthusiastic and customer-focused individuals to join our retail team in Chislehurst, Greater London. If you enjoy working in a fast-paced environment and delivering exceptional service, this could be the perfect opportunity for you.

Location:

Chislehurst, Greater London

Employment Type:

Permanent, Part-time

Pay:

£13.85 per hour

About BP Retail:

We aim to be the **first choice for our customers**, both now and in the future. As a customer service assistant, you will be at the heart of our retail operations, supporting customers across a range of services, from fuel and convenience items to our Wild Bean Café offerings.

No prior retail experience is necessary—we provide full online and on-the-job training to equip you with the skills needed to succeed.

Key Responsibilities:

– **Customer Service Excellence:** Serve customers efficiently, ensuring their needs are met promptly and professionally. – **Food & Beverage Preparation:** Prepare and serve food and drinks at the Wild Bean Café, maintaining high hygiene standards. – **Stock & Inventory Management:** Receive deliveries, replenish stock, and assist with inventory management tasks. – **Safety & Cleanliness:** Maintain store and forecourt cleanliness and follow safety procedures to protect yourself, colleagues, and customers. – **Promotions & Loyalty:** Actively promote BP offers, promotions, and the loyalty scheme to customers. – **Team Collaboration:** Foster a positive and inclusive work environment in line with BP’s values and beliefs.

What We Offer:

– **Flexible Hours:** Work around your schedule with part-time opportunities. – **Career Development:** Opportunities for progression within BP retail. – **Paid Holidays & Family Leave:** Enjoy time off and support for family commitments. – **Discounts & Benefits:** 25% discount in-store (some exclusions apply), shopping & leisure perks. – **Wellbeing Support:** Access Headspace, Thrive, and the Employee Assistance Programme. – **Free Barista-Style Drinks:** Enjoy high-quality coffee and beverages while at work. – **Financial Benefits:** Pension scheme and share save scheme for long-term savings.

Who We’re Looking For:

– Individuals who are **passionate about customer service** and enjoy working in a collaborative team. – Friendly, proactive, and enthusiastic people who can adapt to a **fast-paced retail environment**. – No previous retail experience required—training will be provided.

How to Apply:

If you are ready to join a dynamic team and grow your career with BP, click the link below to apply:

Apply Now

 

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