Retail Sales Assistant – Keyholder (Part-Time)

Company: The Works Stores
Location: Redditch, Worcestershire
Job Type: Permanent | Part-time
Contract: 12 hours per week

Why Join The Works?

The Works is proud to be recognised as the 10th Best Big Company to Work For 2024 by Best Companies.

We don’t just sell products. We inspire reading, learning, creativity, and play. From books that spark imagination to games that bring families together, every product helps create meaningful moments.

With your passion and our products, you’ll help customers discover new hobbies, unlock creativity, and reconnect with fond memories.

Colleague Benefits

  • 25% colleague discount plus Double Discount Days
  • MyWorks online discounts across retailers, holidays, utilities, and technology
  • Enhanced maternity, paternity, and adoption pay
  • Holiday allowance of 28 days including bank holidays
  • Can-Do Academy with access to training and development
  • Stream early wage access (up to 50% of earned pay)
  • Share scheme
  • 24/7 employee support via Retail Trust
  • Healthcare cash plan
  • Pension, life assurance, Cycle to Work scheme, and long-service awards

About the Role

As a Retail Sales Assistant, you will be the heartbeat of the store, welcoming customers, offering helpful recommendations, and ensuring they leave feeling inspired.

This is a fast-paced, hands-on role. You will support daily store operations, manage stock, and work closely with colleagues to create a positive and engaging shopping experience.

Please note that the role can be physically demanding and includes handling stock and working across store levels.

Keyholder Responsibilities (Aged 18+)

If you are aged 18 or over, you will take on keyholder responsibilities, including:

  • Opening and closing the store
  • Running the store in the absence of management
  • Supporting day-to-day store operations

Full training will be provided, and additional keyholding pay applies.

Applicants under 18 are welcome to apply. Keyholder training and pay enhancement will be available once you reach 18.

Skills and Behaviours That Will Set You Apart

  • Friendly, positive, and customer-focused attitude
  • Ability to work well in a fast-paced retail environment
  • Confidence handling stock deliveries, pricing, and merchandising
  • Strong teamwork skills and a hands-on approach

Our Culture and Values

The Works offers a supportive, inclusive, and energetic workplace where everyone is encouraged to be themselves.

Our Values:
Crafty – Smart with what we’ve got
Caring – Heart in every action
Can-Do – Energy that gets it done

Diversity, Inclusion, and Flexibility

The Works is committed to creating an inclusive environment and welcomes applications from all backgrounds. Flexible working options and reasonable adjustments are available throughout the recruitment process.

How to Apply

  1. Click Apply Now
  2. Submit your CV
  3. Attend an interview (adjustments available if required)

Apply Now

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