Usher / Administrative Assistant – Lincoln
Employer: Ministry of Justice – HM Courts & Tribunals Service
Location: Lincoln County Court, 360 High Street, Lincoln, LN5 7PS
Salary: £25,012 per annum
Contract Type: Permanent
Working Pattern: Full-time, Part-time, Flexible Working (min. 30 hrs per week)
Grade: AA
Number of Posts: 3
Closing Date: 25 September 2025
Job Reference: 9772
Job description
As an Usher / Administrative Assistant, you will play a vital role in supporting court operations, ensuring hearings run smoothly and providing excellent customer service to court users, the judiciary, and legal representatives.
You will prepare hearing rooms, assist vulnerable witnesses, complete documentation, and carry out general clerical tasks. This is a public-facing role where professionalism, empathy, and attention to detail are essential.
What We’re Looking For
- Strong communication skills with a friendly, approachable manner.
- Ability to multi-task, prioritise, and organise work effectively.
- Comfortable using IT systems with high attention to detail.
- Calm and professional approach in challenging situations.
Application Process
- Submit Application – Apply through the official MoJ recruitment portal with your CV and details of your current duties/responsibilities.
- Assessment – Your experience will be assessed based on your CV and evidence provided.
- Interview – Shortlisted candidates will be invited for an in-person interview during the week commencing 20 October 2025. (Virtual interviews may be considered only in exceptional circumstances or as a reasonable adjustment.)
- Checks – If successful, you’ll need to complete vetting checks, including a DBS Enhanced security check.
- Offer – Successful candidates will receive a conditional offer, followed by final confirmation once all checks are cleared.
Benefits
- 25 days annual leave (rising to 30 after 5 years) + public holidays & privilege day.
- Civil Service pension schemes.
- Flexible working arrangements (where business needs allow).
- Staff development and training opportunities.
- Access to staff support networks and family-friendly policies.
Additional Information
- Right to Work: This role does not meet the new Skilled Worker Visa salary threshold (effective 22 July 2025). Applicants must already have the legal right to live and work in the UK.
- Security: DBS Enhanced check required.
- Interview Dates: w/c 20 October 2025.
- A reserve list may be held for 12 months for similar roles.
How to Apply
