Job Description
This is a part time post working 25 hours per week.
Are you looking for a new challenge? We are now seeking to recruit a part time enthusiastic Ward Clerk, Administrator to act as the first point of contact for patients and visitors at Hadley Ward, Elgar Unit in Worcester.
Applicants require relevant experience with excellent organisational and communication skills. You should have knowledge of office procedures as well as a working knowledge of Microsoft Office software.
Responsibilities
- supporting the ward managers and ward staff,
- updating/amending the patient database to ensure all activity is recorded,
- booking patients into ward review, liaison with GPs and community teams, scanning, audits etc.
You will be expected to prioritise tasks as well as use your initiative and organise your own time.
Applicants should be able to work independently. Experience of dealing with members of the public is desirable.
For further information please contact Bernadette Barron (01905 681422) or Sarah-Lynne Bacon (01905 681430)
Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
Duties
- The post holder will need to be well organised able to multitask and possess excellent interpersonal skills.
- Provide a broad administrative service to the Team/Ward Manager and clinical staff within the team.
You will undertake a vital role in supporting the clinical team in providing all aspects of admin support including telephone duties, inbox management, electronic management systems, appointment booking, minute taking, spreadsheet management, petty cash handling and generic office duties.
The role will include contact with patients, carers, professionals (internal and external) and colleagues daily.
You are required to have a high level of organisational skills and not only be able to be self-motivated but be a team player.
The ability to prioritise a busy workload and work flexibly to meet demand are essential requirements of the role as well as a good customer service focus, when dealing with internal and external enquires.
This role is to provide admin support on a part time basis. (25 hours, ideally 5 hours a day), there is flexibility for this to be arranged between the successful post holder and the ward manager to suit service and personal requirements
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Benefits
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Ward Clerk
Herefordshire and Worcestershire Health and Care NHS Trust
Date posted: 29 April 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,169 a year pro rata (£12.36 per hour)
Contract: Permanent
Working pattern: Part-time
Reference number
C9798-1366
Job locations
Hadl
ey Ward, Elgar Unit
Newtown Hospital, Newtown Road
Worcester
WR5 1JG
Application process
If you’re interested click on official website to apply