HR Genesis
Work From Home Customer Assistant
Remote
$95K – $120K
JOB DESCRIPTION
We are seeking professionals to develop and manage relationships with businesses and individuals, by offering customized solutions. You’ll develop strategies that fit each client’s unique needs, provide expert advice, and create opportunities for both your clients and your own success. The ideal candidate has a strong understanding of business needs, excellent consultative skills, and the ability to navigate complex client requirements.
Responsibilities:
- Identify and engage businesses in need of corporate solutions.
- Build long-term relationships with key decision-makers and company executives.
- Stay informed about changes in business regulations and market trends.
- Engage with clients through digital platforms, including chat, email, and video calls.
- Use technology to assess client needs and suggest customized solutions.
- Educate clients on available tools and self-service resources.
- Manage digital applications and ensure seamless client onboarding.
- Collaborate with internal teams to enhance the online client experience.
Qualifications:
- High School Diploma or Bachelor’s degree in Business, Finance, Risk Management, or a related field (preferred).
- Experience with digital platforms and customer engagement tools is a plus.
- Strong communication skills, both written and verbal.
- Ability to adapt to new technology and industry trends.
- A results-driven mindset with a focus on client satisfaction.
- Strong sales and negotiation skills.
- Ability to assess and communicate complex solutions effectively.
- Knowledge of commercial financial products and regulatory requirements.
What We Offer:
- Attractive commission based structure with performance incentives.
- Training and mentorship in corporate insurance consulting.
- Comprehensive life insurance
- Access to healthcare, dental, and vision plans exchange
- All-expense-paid incentive trips for top team members
- Access to top-tier insurance products and underwriting support.
- Career growth opportunities in a leading insurance firm.
- Fully Remote work option
Job Type: Full-time
Pay: $95,000.00 – $120,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Professional development assistance
- Referral program
- Work from home
Shift:
- 8 hour shift
Work Location: Remote